Frequently Asked Questions

1. What is PenDisplays.com's warranty policy?
We offer a 2-year warranty on all our products. If you experience any issues within this period, please contact us at  info@pendisplays.com  for assistance.

2. What is your return policy?
We have a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days of receiving it. The items must be in new condition with the original packaging. To initiate a return, please reach out to us at info@pendisplays.com 

3. Do you offer free shipping?
Yes, we offer free shipping on all orders, regardless of the order size or location.

4. How can I cancel my order or change the shipping address?
To cancel your order or change the shipping address, please contact us within 24 hours of placing your order at info@pendisplays.com  

5. How long does it take for my order to be processed and shipped?
Orders are typically processed within 1 to 3 business days (Monday to Friday). Once shipped, the transit time is usually 5 to 8 business days (Monday to Friday) , depending on your location.

6. How can I track my order?
Once your order is processed and shipped, you will receive an email with a tracking number so you can monitor the delivery status.

7. How can I contact customer service?

You can reach our customer service team via email at info@pendisplays.com . We are happy to assist with any questions or concerns you may have.