At PenDisplays.com, we are committed to providing a smooth and efficient shipping experience for our customers. Please review our shipping policy to understand how we handle orders and deliveries.
1. Shipping Destinations:
- We currently ship to addresses within the mainland United States.
2. Processing Time:
- All orders are processed within 1-2 business days (Mon To Fri) . Orders are not processed or shipped on weekends or holidays.
3. Shipping Time:
- After processing, orders are typically delivered within 3-5 business days (Mon To Fri) .
4. Shipping Rates:
- We Offer free shipping on all orders .
5. Shipping Methods:
- We offer standard shipping options through reputable carriers. Available shipping methods and costs will be presented during checkout.
6. Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on the carrier’s website.
7. Delays:
- While we strive to deliver your order within the estimated time frame, there may be occasional delays due to weather, holidays, or other unforeseen circumstances. We are not responsible for shipping delays caused by the carrier.
8. Damaged or Lost Packages:
- If your order arrives damaged or is lost in transit, please contact our Customer Service team immediately at info@pendisplays.com or use the chat. We will work with the carrier to resolve the issue as quickly as possible.
9. Incorrect Address:
- Please ensure that your shipping address is correct when placing your order. PenDisplays.com is not responsible for orders shipped to incorrect addresses provided by the customer.
10. Contact Us:
- If you have any questions or concerns about your shipment, please contact our Customer Service team at info@pendisplays.com or use the chat.
- To cancel an order or change the shipping address, please contact us by email at info@pendisplays.com within 24 hours of placing the order
Thank you for shopping with PenDisplays.com! We appreciate your business and are here to assist you with any shipping inquiries.